Privacy Policy

MonkooDog (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your information when you use our website (Monkoodog) and mobile app (Monkoodog App) (collectively, the “Services”).

1. User Consent:

We collect and use your personal information with your consent when you:

• Create an account.
• Use specific features.
• Contact us or subscribe to our newsletter.

You can withdraw your consent at any time by contacting us at woof@monkoodog.com, but this may limit your access to certain features.

2. Personal Information We Collect:

We collect various types of personal information, including:

• Account information: Name, email, phone number, pet details.
• Payment information: Securely processed by our third-party payment processor.
• Usage information: Log data, IP address, browser type.
• Device information: Device type, unique identifier.

3. Use of Personal Information:

We use your information to:

• Provide and enhance our Services.
• Communicate with you.
• Personalize recommendations.
• Send marketing materials (with your consent).
• Analyze usage trends.
• Comply with legal requirements.

4. Data Storage and Retention:

We store your information securely and retain it only as long as necessary, unless required by law. You can request deletion by contacting us.

5. Sharing of Personal Information:

We may share your information with:

• Service providers: Third-party providers helping operate our Services.
• Law enforcement: If required by law.
• Business partners: In business transactions.

We do not share your information with third parties without your consent.

6. Cookies and Tracking:

We use cookies and similar technologies to analyze usage and personalize your experience. You can manage cookie preferences in your browser settings.

7. Children’s Privacy:

We do not knowingly collect personal information from children under 13. If you believe your child has provided information, please contact us at woof@monkoodog.com.

8. Your Rights:

You have the right to access, rectify, and delete your information, object to processing, and withdraw consent. Contact us to exercise these rights.

9. Changes to this Privacy Policy:

We may update this Privacy Policy and will notify you of changes. Review this policy periodically for updates.

10. Contact Us:

If you have questions, contact us at woof@monkoodog.com.